RECORD OF PROCEEDINGS AIR FORCE BOARD FOR CORRECTION OF MILITARY RECORDS IN THE MATTER OF: DOCKET NUMBER: BC-2013-02830 COUNSEL: NONE HEARING DESIRED: NOT INDICATED ________________________________________________________________ APPLICANT REQUESTS THAT: She be allowed to transfer her Post-9/11 GI Bill benefits to her dependents. ________________________________________________________________ APPLICANT CONTENDS THAT: On 17 Jan 12, she applied to transfer her Post-9/11 GI Bill benefits to her dependents; however, on 30 Jan 12, her application was rejected because she did not complete and return the Statement of Understanding (SOU). She tried to resubmit her application and attempted to sign the SOU but was informed she needed to extend her enlistment for a year. At the time of her initial application, she had the required amount of time on her enlistment to be approved for the benefits. She does not understand why her application is now being denied, when this should have been brought to her attention at the time of her application. In support of her request, the applicant provides a copy of an email. The applicant's complete submission, with attachments, is at Exhibit A. ________________________________________________________________ STATEMENT OF FACTS: The applicant is currently serving on active duty. In accordance with Directive-Type Memorandum 09-003, any member of the Armed Forces, active duty or Selected Reserve, officer or enlisted, on or after 1 Aug 09, who is eligible for the Post-9/11 GI Bill, has at least 6 years of service in the Armed Forces on the date of election, and agreed to serve a specified additional period in the Armed Forces from the date of election (if applicable), may transfer unused Post-9/11 benefits to their dependents pursuant to Service regulations (38 United States Code (USC) 3319(b)(1). ________________________________________________________________ AIR FORCE EVALUATION: AFPC/DPSIT recommends denial. The applicant did not provide adequate justification or documentation. Prior to the applicant reaching the MilConnect website to submit her Transfer of Educational Benefits (TEB) request, she would have gone through the virtual Military Personnel Flight (vMPF). Prior to being able to access Self-Service Actions, the applicant would have had to click a button stating “I have verified my email and phone.” This function allows the applicant to provide both a military and personal email address. Had the applicant accurately completed this step, she would have received two emails from the Total Force Service Center (TFSC). The first one would have been her initial application, instructing her on the actions she needed to complete. The second would have been the rejection of her TEB request. In addition, when the applicant applied through MilConnect there was a “Message from your Service Component” displayed, which states “Your transfer request is not final until you digitally sign the AF Form 4406, Post-9/11 GI Bill TEB SOU in vMPF. Within 72 duty hours, you will receive an Air Force Personnel Center (AFPC) email with “TEB incident” in the subject line, stating your AF Form 4406 is ready for signature.” If you do not receive this email, call the TFSC at 1-800-525-0102 ASAP!” There is no record of the applicant inquiring on the status of her application until an email was sent from AFPC/DPSIT Education Services advising her that her previous submission had expired and she would need to reapply. The complete DPSIT evaluation is at Exhibit B. ________________________________________________________________ APPLICANT'S REVIEW OF AIR FORCE EVALUATION: A copy of the Air Force evaluation was forwarded to the applicant on 28 Jun 13, for review and comment within 30 days (Exhibit C). As of this date, this office has not received a response ________________________________________________________________ THE BOARD CONCLUDES THAT: 1. The applicant has exhausted all remedies provided by existing law or regulations. 2. The application was timely filed. 3. Insufficient relevant evidence has been presented to demonstrate the existence of error or injustice. We took notice of the applicant’s complete submission in judging the merits of the case; however, we agree with the opinion and recommendation of the Air Force office of primary responsibility and adopt its rationale as the basis for our conclusion that the applicant has not been the victim of an error or injustice. Therefore, in the absence of evidence to the contrary, we find no basis to recommend granting the relief sought in this application. ________________________________________________________________ THE BOARD DETERMINES THAT: The applicant be notified that the evidence presented did not demonstrate the existence of material error or injustice; that the application was denied without a personal appearance; and that the application will only be reconsidered upon the submission of newly discovered relevant evidence not considered with this application. ________________________________________________________________ The following members of the Board considered AFBCMR BC-2013-02830 in Executive Session on 28 Mar 14, under the provisions of AFI 36-2603: Panel Chair Member Member The following documentary evidence was considered: Exhibit A. DD Form 149, dated 4 Jun 2013, w/atch. Exhibit B. Letter, AFPC/DPSIT, dated 17 June 2013. Exhibit C. Letter, SAF/MRBR, dated 28 June 2013. 3 4