RECORD OF PROCEEDINGS AIR FORCE BOARD FOR CORRECTION OF MILITARY RECORDS IN THE MATTER OF: DOCKET NUMBER: BC-2014-03748 COUNSEL: NONE HEARING DESIRED: NO APPLICANT REQUESTS THAT: He be allowed to transfer his Post-9/11 GI Bill benefits (TEB) to his dependents. APPLICANT CONTENDS THAT: In June or July of 2009, he attended the Transition Assistance Program (TAP) and was provided instructions on how to apply for the new TEB program. Following the instructions, he used the prescribed website to transfer his benefits. He then contacted AFPC to confirm the process worked and was told that the website was the correct way to transfer benefits, so it was presumed complete. However, once again to confirm that the transfer took place, he went back to the website on 5 Nov 09 and after selecting the submit button, a message from the site stated, “No changes were found in this Transfer Request. Nothing to submit.” Consequently, he believed the benefits had been transferred. Since his oldest child is approaching college age, he recently contacted the VA to learn how to use the transferred benefits, and was informed that the transfer was never established and he would need to contact AFPC. Additionally, he confirmed that the system he used was converted into the now used, milConnect system and an AFPC representative stated that the website had issues when the program first started. He believes the requested record update is appropriate, because he met all eligibility requirements, applied to transfer the benefits, and reasonably thought the process was complete. In support of his appeal, the applicant provides a personal letter with his narrative and rationale; a copy of his retirement orders; a copy of his DD Form 214, Certificate of Discharge from Active Duty; a screen shot from the milConnect system showing his attempt to convert the Post-9/11 GI Bill to his dependents; a screen shot showing dependent data into the benefit transfer database; and the Post-9/11 GI Bill instructions. The applicant’s complete submission, with attachments, is at Exhibit A. STATEMENT OF FACTS: The applicant retired from the Air Force in the grade of Major (O-4) effective 1 Dec 09. The applicant’s Total Active Federal Military Service Date (TAFMSD) is 8 Nov 89. In accordance with DTM 09-003, Post-9/11 GI Bill, Paragraph (3)(a) “For those individuals eligible for retirement on August 1, 2009, no additional service is required.” Based on his TAFMSD, he would have incurred no active duty service commitment (ADSC) obligation with TEB approval. The remaining relevant facts pertaining to this application are described in the memoranda prepared by the Air Force office of primary responsibility (OPR), which is included at Exhibit B. AIR FORCE EVALUATION: AFPC/DPSIT recommends approval. According to the applicant's application history in DMDC, he never submitted a TEB application. However, he provides evidence of the attempt to apply, and the rejection notification at the top of the TEB screenshot stating, "No changes were found in this Transfer Request. Nothing to submit." Additionally, all of the boxes are checked, which indicates that the transfer was submitted by the applicant; although no months were assigned they could have been on his initial request. Because the TEB process was in its early stages, it appears the applicant was prevented by the system from completing the process prior to his official retirement date. Therefore, recommend a TEB approval date of 5 Nov 09, the date indicated on the print-out from DMDC. A complete copy of the AFPC/DPSIT evaluation is at Exhibit B. APPLICANT'S REVIEW OF AIR FORCE EVALUATION: A copy of the Air Force evaluation, was forwarded to the applicant on 17 Nov 14 for review and comment within 30 days (Exhibit C). As of this date, no response has been received by this office. THE BOARD CONCLUDES THAT: 1.  The applicant has exhausted all remedies provided by existing law or regulations. 2.  The application was timely filed. 3. Sufficient relevant evidence has been presented to demonstrate the existence of error or injustice. After a thorough review of the evidence of record and the applicant’s complete submission, we believe it is in the interest of justice to recommend granting the requested relief. Therefore, we agree with the opinion and recommendation of the Air Force office of primary responsibility and adopt its rationale as the basis for our conclusion the applicant has been the victim of an error or injustice. Accordingly, we recommend his records be corrected as set forth below. THE BOARD RECOMMENDS THAT: The pertinent military records of the Department of the Air Force relating to APPLICANT, be corrected to show that on 5 Nov 09, he elected to transfer his Post-9/11 GI Bill Educational Benefits to his dependents. The following members of the Board considered AFBCMR Docket Number BC-2014-03748 in Executive Session on 14 Jul 15, under the provisions of AFI 36-2603: The board unanimously voted to correct the records, as recommended. The following documentary evidence was considered: Exhibit A. DD Form 149, dated 10 Sep 14 w/atchs. Exhibit B. Letter, AFPC/DPSIT dated 23 Oct 14. Exhibit C. Letter, SAF/MRBR, dated 17 Nov 14.