Dear ,  
 
This is in reference to your application for correction of your naval record pursuant to Section 1552 of Title 10, United States Code.  After careful and conscientious consideration of relevant portions of your naval record and your application, the Board for Correction of Naval Records (Board) found the evidence submitted insufficient to establish the existence of probable material error or injustice.  Consequently, your application has been denied. 
 
A three-member panel of the Board, sitting in executive session, considered your application on 2 March 2021.  The names and votes of the members of the panel will be furnished upon request.  Your allegations of error and injustice were reviewed in accordance with administrative regulations and procedures applicable to the proceedings of this Board.  Documentary material considered by the Board consisted of your application, together with all material submitted in support thereof, relevant portions of your naval record and applicable statutes, regulations and policies.  In addition, the Board considered the advisory opinion contained in Commander, Naval Supply Systems Command letter 5040 Ser N43/066 of 16 November 2020 and your response to the opinion.   
    
On 23 March 2016, you entered active duty.  On 18 February 2020, you were issued official separation orders (BUPERS order: 0490).  You were detaching from  and you elected travel to  which was also your home of record.  On 25 February 2020, you certified an application for shipment and/or storage of personal property (DD Form 1299) listing a pickup address of , , and a destination address of .  Additionally, you and your Defense Personal Property System (DPS) counselor certified a personal property counseling checklist (DD Form 1797).  On 13 March 2020, Bill of Lading listed transportation by Quality Moving and Storage LLC from  to .  On 22 March 2020, you were released from active duty and transferred to the Navy Reserve.  On 24 March 2020, your Household Goods (HHG) were packed and picked up from . 
 
On 7 April 2020, your HHG were in storage in transit at  pending delivery to , .  On 19 May 2020, you emailed Joint personal Property Shipping Office (JPPSO) requesting a long distance move to . On 27 May 2020, JPPSO replied that if there was a processing mistake with your origin Personal Property Office, you will need to contact them and get a memorandum stating the shipment was processed improperly. Once you have that, forward it and we can continue processing your request. On 28 May 2020, Consolidated Personal Property Shipping Office,  stated that in our electronic database and DPS, there is no mention of you wanting long term storage (NTS), and the Counselor processed your move request based upon the type of application you created in the Self-Counseling Module of DPS. When you did the application, DPS gave you two options-FIHG and NTS; and so they processed your request as it was received-as a Household Goods shipment to Florida.  Furthermore, they will not be providing a memo stating that any miscounselling was done by their department.  
 
On 1 June 2020, you signed an order for service shipping your HHG from  to .  Furthermore, that the military would pay $404.54 and you would pay the remainder of $1,773.37.  On 12 June 2020, your HHG were moved from storage in transit and delivered to   on 20 June 2020.  
 
You requested to be entitled to non-temporary storage upon separation and long delivery request of personal property to ; the Board, in its review of your entire record and application, carefully weighed all potentially mitigating factors, to include your assertions.  However, the Board concluded that in accordance with the Joint Travel Regulations (JTR) a Service member who separates from the Service, or is relieved from active duty, and is authorized HHG transportation to the HOR or PLEAD under par. 051002, is authorized NTS. NTS is authorized for 180 days after the active-duty termination date.  You did not request NTS.  The Board also concluded that in accordance with Defense Personal Property Program Domestic 400NG-2019 Tariff, if a Personal Property Shipping office does not acknowledge a delivery address change request before the scheduled delivery date, the Transportation Service Providers (TSP) shall deliver the shipment to meet the customer’s expectation. If the address is over 75 miles from block 18 of the Government Bill of Lading/Bill of Lading, the TSP will not schedule delivery out of SIT until the approval has been entered in DPS.  Furthermore, the JTR states that once the Government has transported HHG, no further transportation of that HHG is authorized under the same order for a Service member’s convenience to another place.  Finally, the Board recommends that you complete a DD Form 2789, Remission of Indebtedness Application, and submit it to the Chief of Naval Personnel (N130C), if this debt creates a financial hardship for you.  In this connection, the Board substantially concurred with the comments contained in the advisory opinion.   
 
You are entitled to have the Board reconsider its decision upon submission of new matters, which will require you to complete and submit a new DD Form 149.  New matters are those not previously presented to or considered by the Board.  In this regard, it is important to keep in mind that a presumption of regularity attaches to all official records.  Consequently, when applying for a correction of an official naval record, the burden is on the applicant to demonstrate the existence of probable material error or injustice.   
 
      Sincerely,