RECORD OF PROCEEDINGS AIR FORCE BOARD FOR CORRECTION OF MILITARY RECORDS IN THE MATTER OF: DOCKET NUMBER: BC-2014-00053 COUNSEL: NONE HEARING DESIRED: NO APPLICANT REQUESTS THAT: He receive full payment for the personally procured move (PPM) expenses that he incurred during his permanent change of station (PCS). APPLICANT CONTENDS THAT: He incurred unexpected out-of-pocket expenses for mailing boxes to his new PCS location because of being improperly briefed about his PPM reimbursements by the servicing traffic management office (TMO). The TMO did not follow proper procedures in setting up his PPM. The applicant’s complete submission, with attachments, is at Exhibit A. STATEMENT OF FACTS: The applicant served in the Regular Air Force in the grade of technical sergeant (E-6) during the matter under review. On 9 Aug 13, the applicant received PCS orders reassigning him from an OCONUS location to a CONUS location. The remaining relevant facts pertaining to this application are described in the memorandum prepared by the Air Force office of primary responsibility (OPR), which is included at Exhibit C. AIR FORCE EVALUATION: PPA HQ/ECAF recommends granting relief, indicating sufficient evidence has been presented to demonstrate the existence of error or injustice. Joint Federal Travel Regulation (JFTR), Vol 1, paragraph U5286-D5, provides that a member who arranges for transportation of personal property is authorized actual cost reimbursement not to exceed the government’s best value transportation cost for the actual Household Goods (HHG) weight transported. Air Force Supplement to the JFTR, Atch 14, paragraph A14.2.2.3 further advises that the JFTR limits items sent via small package service arrangements to actual cost reimbursement not to exceed the government constructed cost (GCC) for the actual weight of HHG transported. Additionally, Personal Property Headquarters (PPA HQ) advisories PPA-10-0034 and PPA 13-0045, dated 16 Apr 10 and 5 Jun 13, respectively, advised Air Force bases worldwide that all postal PPMs should be processed through the Defense Personal Property System (DPS); DD Form 2278, Application for Do-it-Yourself Move and Counseling Checklist, generated by the system reflecting appropriate counseling should be used for payment reimbursement versus a reimbursement letter; and reimbursement is for actual cost expended, not to exceed the GCC. Communication with the servicing TMO revealed they did not provide the applicant a formal PPM counseling session, nor did they complete the DD Form 2278 reflecting applicable authorized reimbursement costs, as required in the PPA HQ advisories. The TMO made errors by not formally counseling the applicant, and not completing the required DD Form 2278, resulting in the applicant not being aware of the reimbursement being limited to the GCC. Based on the above, recommend the applicant be reimbursed the total amount of the cost for shipment, less any reimbursement already received. A complete copy of the PPA HQ/ECAF evaluation is at Exhibit C. APPLICANT'S REVIEW OF AIR FORCE EVALUATION: A copy of the Air Force evaluation was forwarded to the applicant on 28 Sep 14 for review and comment within 30 days (Exhibit D). As of this date, no response has been received by this office. THE BOARD CONCLUDES THAT: 1.  The applicant has exhausted all remedies provided by existing law or regulations. 2.  The application was timely filed. 3.  Sufficient relevant evidence has been presented to demonstrate the existence of an injustice. We took notice of the applicant’s complete submission in judging the merits of the case and agree with the opinion and recommendation of the Air Force office of primary responsibility and adopt its rationale as the basis for our conclusion the applicant has been the victim of an error or injustice. Therefore, we recommend the applicant’s record be corrected as indicated below THE BOARD RECOMMENDS THAT: The pertinent military records of the Department of the Air Force relating to the APPLICANT be corrected to show that competent authority authorized him to personally arrange for the transportation of his household goods (HHG) associated with this this permanent change of station (PCS), as authorized by special order AG-129945, in accordance with JFTR, Volume 1, paragraph U5286-D.5, and therefore authorized reimbursement for the total amount expended to ship his property, and, as a result, he be authorized reimbursement in the amount of $201.48 (the amount authorized reimbursement of $295.90, less the $94.42 reimbursement previously received). The following members of the Board considered AFBCMR Docket Number BC-2014-00053 in Executive Session on 27 Jan 15 under the provisions of AFI 36-2603: All members voted to correct the records as recommended. The following documentary evidence was considered: Exhibit A.  DD Form 149, dated 13 Dec 13, w/atchs. Exhibit B.  Applicant's Master Personnel Records. Exhibit C.  Memorandum, PPA HQ/ECAF, dated 18 Sep 14. Exhibit D.  Letter, SAF/MRBR, dated 28 Sep 14.