RECORD OF PROCEEDINGS AIR FORCE BOARD FOR CORRECTION OF MILITARY RECORDS IN THE MATTER OF: DOCKET NUMBER: BC-2015-00583 XXXXXXXXXX COUNSEL: NONE HEARING DESIRED: NO APPLICANT REQUESTS THAT: Her records be corrected to show that she received a Cost of Living Allowance (COLA) at the full rate (without dependents) for the period 1 August 2008 to 22 July 2010. APPLICANT CONTENDS THAT: While she was stationed in Italy, she was not paid the correct COLA rate. This error also happened to other members stationed in Italy. She was not informed about the error until 2014 and was told to submit a DD Form 149, Application for Correction of Military Record under the Provisions of Title 10, U.S. Code, Section 1552, to the Air Force Board for Correction of Military Records (AFBCMR). The applicant’s complete submission, with attachments, is at Exhibit A. STATEMENT OF FACTS: On 29 January 2008, the applicant entered the Regular Air Force. On 28 January 2014, the applicant received an honorable discharge, and was credited with six years of active service. AFI 36-2603, Air Force Board for Correction of Military Records, paragraph 4.7.3, requires that if an applicant has not exhausted all available effective administrative remedies, the application will be denied by the Board on that basis. According to the Defense Finance and Accounting Service (DFAS) website, members who served in the Air Force, Army, Navy, or Marine Corps more than a year ago and believe they are owed money should use DD Form 827, Application for Arrears in Pay, to submit their claim to DFAS. Additional information may be found on the DFAS website: http://www.dfas.mil/debtandclaims/submitclaim.html# AIR FORCE EVALUATION: DFAS Indiana (DFAS-IN) recommends denial, indicating the applicant has not exhausted her administrative remedies. The applicant has provided documents which indicate she may be authorized an entitlement to COLA at the without dependent rate. However, she has not submitted a claim via DD Form 827 through DFAS. A complete copy of the DFAS-IN evaluation is at Exhibit C. APPLICANT'S REVIEW OF AIR FORCE EVALUATION: She exhausted her administrative remedies when she was told to submit her request via DD Form 149. She took all the steps that she was instructed to follow and understood that this was the highest level she could take. She has been dealing with this issue since her separation from the Air Force. THE BOARD CONCLUDES THAT: 1. The applicant has not exhausted all remedies provided by existing law or regulations. 2. The application was timely filed. 3. Insufficient relevant evidence has been presented to demonstrate the existence of error or injustice. In this respect, we note this Board is the highest administrative level of appeal within the Air Force. As such, an applicant must first exhaust all available avenues of administrative relief provided by existing law or regulations prior to seeking relief before this Board, as required by the governing Air Force Instruction. DFAS- IN has reviewed this application and indicated there is an available avenue of administrative relief the applicant has not first pursued. In view of this, we find this application is not ready for adjudication at this level as there exists a subordinate level of appeal that has not first been depleted. Therefore, in view of the above, we find no basis to recommend granting the relief sought in this application. THE BOARD DETERMINES THAT: The applicant be notified that all available avenues of administrative relief have not been exhausted; and the application will only be reconsidered upon submission of documentary evidence indicating that said avenues of administrative relief have been exhausted. The following members of the Board considered AFBCMR Docket Number BC-2015-00583 in Executive Session on 12 May 2012, under the provisions of AFI 36-2603: , Panel Chair , Member , Member The following documentary evidence pertaining to AFBCMR Docket Number BC-2015-00583 was considered: Exhibit A. DD Form 149, dated 9 February 2014, w/atchs. Exhibit B. Applicant's Master Personnel Records. Exhibit C. Memorandum, DFAS-IN, digitally signed 11 March 2016. Exhibit D. Letter, AFBCMR, dated 30 March 2016. Exhibit E. Letter, Applicant, dated 5 April 2016, w/atchs.