IN THE CASE OF: BOARD DATE: 20 September 2023 DOCKET NUMBER: AR20220011047 APPLICANT REQUESTS: his student loan repayments be made per his May 2013 contract in the Massachusetts Army National Guard (MAARNG) APPLICANT'S SUPPORTING DOCUMENT(S) CONSIDERED BY THE BOARD: * DD Form 149 (Application for Correction of Military Record) * Annex L (Student Loan Repayment Program) Addendum * 2015 Army National Guard and Reserve Oaths of Office * Army National Guard Current Annual (Retirement) Statement FACTS: 1. The applicant did not file within the 3-year time frame provided in Title 10, U.S. Code, section 1552(b); however, the Army Board for Correction of Military Records (ABCMR) conducted a substantive review of this case and determined it is in the interest of justice to excuse the applicant's failure to timely file. 2. The applicant states he requests the SLRP years for which he was due payment be "opened" for payment processing. These years include Fiscal Year (FY) 14, FY15, and FY16. He signed his SLRP bonus addendum on 30 May 2013 but was informed by his state incentives manager that payments could only be processed for FY17 and later. The National Guard Bureau (NGB) requires that he goes through the ABCMR process in order to receive student loan repayments for these previous missing years. He was led to believe that his student loan repayments would be processed by his unit and that the reason for delay in payment was due to technical and system issues at the state and NGB level. He has been very patient with this process, but his patience is waning. He has worked with his unit and submitted documents every year requesting payment. Now he is being told that the NGB may not honor these late payments due delays in processing. This does not seem fair to him, as he believes he has lived up to his end of the contract 3. Review of the applicant’s service records shows: a. The applicant enlisted in the MAARNG for 8 years on 30 May 2013. He agreed to serve 6 years in the ARNG and the remaining 2 years in the Individual Ready Reserve. b. In conjunction with this enlistment, he signed an SLRP Addendum: * he indicated he is eligible for the Non-Prior Service 09S SLRP incentive and has provided supporting documents to validate his eligibility for the 09S SLRP incentive * he has 14 disbursed loan existing in the amount of $20,0687; the total amount of repayment for qualifying loans will not exceed $50,000 * annual repayments of 15% of the original balance of the loans, plus accrued interest or $500 plus accrued interest, whichever is greater c. He completed Phase I of Officer Candidate School (2 weeks) in July 2014 and Phase II (2 weeks) in August 2015. d. He was honorably discharged from the MAARNG as an enlisted member on 7 August 2015. His NGB Form 22 (Report of Separation and Record of service) shows he completed 2 years, 2 months, and 8 days of ARNG service. e. He was appointed as a Reserve commissioned officer and the MAARNG on 7 August 2015 (he executed an oath of office on that date). d. He entered active duty for training from 10 June to 27 October 2016 and complete the Field Artillery basic Officer Leader Course. e. He also entered active duty from 7 March 2021 to 17 February 2022, during which he served in Djibouti from April 2021 to January 2022. He was promoted to captain in the ARNG on 1 September 2022. 4. On 22 March 2023, the NGB provided an advisory opinion in the processing of this case. An NGB official restated the applicant’s request to have his student loan repayments made per his contract in the MAARNG and recommended approval. The advisory official stated: a. The applicant states that he enlisted in the MAARNG in 2013 and was eligible for the SLRP. The applicant claims that due to negligence of the packet at no fault of his own, no payments were made towards his student loan. The MAARNG realized this error and submitted the packet request, but all paperwork was returned without action due to a closed year. The applicant is requesting that his student loans be repaid per his contract. b. The applicant’s records show he enlisted in the MAARNG for eight years on 30 May 2013 and qualified for the SLRP. He then commissioned as a second lieutenant in the MAARNG on 7 august 2015. At the time of his enlistment, he had 14 disbursed loans existing in the amount of $200,687.00. Based on his contract, the total amount of repayment for qualifying loans cannot exceed $50,000 with annual repayments of 15 percent of the original balance, plus accrued interest. The applicant signed this contract on 30 May 2013 and should have started receiving his first payment on 30 May 2014. However, due to errors in processing his documents, no documents were uploaded into GIMS for payment until 2018. His contract was in ‘monitor rule failure’ for being excess until 2020 when that violation was cleared. At that time, the State tried to push his FY16-19 payment (as those were the only years within statute of limitations at the time) and NGB returned it without action for errors in the National Student Loan Data System (NSLDS). The applicant sent multiple NSLDS inquiries to the State and was advised to send them to the unit to upload the corrected documents through GIMS so that the unit can submit the payment to the State. The Unit at the time was in a deployment status so processing was further delayed. In July 2021, GIMS accessibility was down, and once the SLRP was eligible to be paid again manually through GEARS in early 2022, the State submitted FY17-19 payments. c. According to NGR 600-7 (Selected Reserve Incentive Programs) and Annex L to DD Form 4, payment will be processed on the anniversary date of the applicant’s enlistment for each year of service. His Student Loan Repayment eligibility may be suspended if there are periods of qualifying nonavailability or is flagged for adverse action. Based on the applicant’s claims and the documents he provided in support of his request; the applicant did not have periods of unavailability or was flagged for adverse action that would have suspended his eligibility from the Student Loan Repayment Program. He also did not have any reason to have his eligibility terminated. d. For these reasons, it is the recommendation of this office that the applicant’s request be approved. Based on the applicant’s records, his student loan was correctly paid per the outlines of his contract. The applicant has only received payments for FY17-19 and has not received any payments before. He should have started receiving payments starting on 30 May 2014. There was a significant delay in uploading his contract documents to GIMS and after several other system errors, his contract was improperly denied payment. The outstanding balance of his student loan should be repaid in full as it is justly owed to the Soldier. e. The Army National Guard Incentives Management Branch concurs with this recommendation. The MAARNG concurs with this recommendation. 5. The applicant was provided with a copy of this advisory opinion to give him an opportunity to submit a response/rebuttal. He did not respond. BOARD DISCUSSION: After reviewing the application, all supporting documents, and the evidence found within the military record, the Board found that relief was warranted. The Board carefully considered the applicant's record of service, documents submitted in support of the petition and executed a comprehensive and standard review based on law, policy and regulation. Upon review of the applicant’s petition, available military records and the National Guard Bureau- Special Actions Branch advisory opinion, the Board concurred with the advising official finding applicant has only received payments for FY17-19 and has not received any payments before. He should have started receiving payments starting on 30 May 2014. There was a significant delay in uploading his contract documents to GIMS and after several other system errors, his contract was improperly denied payment. The outstanding balance of his student loan should be repaid in full as it is justly owed to the applicant. Based on the advisory opine, the Board granted relief. BOARD VOTE: Mbr 1 Mbr 2 Mbr 3 :X :X :X GRANT FULL RELIEF : : : GRANT PARTIAL RELIEF : : : GRANT FORMAL HEARING : : : DENY APPLICATION ? BOARD DETERMINATION/RECOMMENDATION: The Board determined the evidence presented is sufficient to warrant a recommendation for relief. As a result, the Board recommends that all records of the individual concerned be corrected to show the applicant is authorized his student loan repayments be made per his May 2013 contract in the Massachusetts Army National Guard (MAARNG). The outstanding balance of his student loan should be repaid in full as it is justly owed to the applicant. I certify that herein is recorded the true and complete record of the proceedings of the Army Board for Correction of Military Records in this case. REFERENCES: 1. Title 10, U.S. Code, section 1552(b), provides that applications for correction of military records must be filed within 3 years after discovery of the alleged error or injustice. This provision of law also allows the ABCMR to excuse an applicant's failure to timely file within the 3-year statute of limitations if the ABCMR determines it would be in the interest of justice to do so. 2. National Guard Regulation 600-7 Personnel – General - Selected Reserve Incentive Programs, governs incentive policies, procedures, and eligibility criteria for persons entering into an incentive agreement at the time of enlistment, affiliation, reenlistment, extension, commission or appointment into the ARNG, on or after the effective date of this regulation. a. Public Law 99-145, section 671(a)(1), and Title 10, U.S. Code, section 16301 authorizes the education loan repayment program for qualified members of Selected Reserve enlisted personnel with loans made, insured, or guaranteed under part B of Title IV of the Higher Education Act of 1965 (Title 20 USC 1071 et seq.), any loan made under part D of such title (Title 20 USC 1087a et seq) or any loan made under part E of such title (Title 20 USC 1087aa et seq). Repayment of any such loan will be made on the basis of each complete year of service performed by the borrower. Soldier must meet the eligibility criteria in accordance with governing law, DODI, DA, ARNG regulations or as outlined in the current FY SRIP policy. b. State Loan Repayment Program Manager: State representative designated for the management of the SLRP. Issues, verifies, validates, establishes and monitors all SLRP incentives. Functions as the subject matter expert and provides customer service through all forms of communication (for example, fax, email, memorandums and telephone) and routinely route to proper office as necessary. c. Continued participation in SLRP requires that the Soldier remain in the MOS in which they originally gained eligibility for the SLRP incentive and in a valid position within an MTOE or deployable TDA unit. d. Enlisted Soldiers who enter an authorized commissioning program as a non- scholarship recipient and/or accept an appointment or commission as an officer or warrant officer in a Selected Reserve may continue to receive SLRP payments as stipulated in their original contract so long as they remain otherwise qualified. //NOTHING FOLLOWS// ABCMR Record of Proceedings (cont) AR20220011047 1 ARMY BOARD FOR CORRECTION OF MILITARY RECORDS RECORD OF PROCEEDINGS 1